Contact support
Use safe, trackable support channels.
Live chat is unavailable until provider, staffing, transcript, and fallback readiness are approved.
Ticket messaging is the safe tracked support path only after the support API persists a request.
- Chat with usDisabled
Live chat is unavailable until provider, staffing, transcript, and fallback readiness are approved.
- Send us a messageTracked
Start a support ticket for tracked follow-up.
- Support hoursHours
Mon - Sat: 8:00 AM - 8:00 PM; Sun: 10:00 AM - 6:00 PM
- Security noteReview
For account security, we may request extra verification.
- Operator noteRule
Support updates are status-coded, auditable, and owner-scoped.